Business intelligence, data, e-Commerce and loyalty supplier for the Australasian pharmacy industry, Intellipharm, has announced the appointment of its new Customer Success Manager, Cass Garratt – effective immediately.
A seasoned Australian healthcare industry professional, Garratt brings more than two decades of experience to Intellipharm’s newly created Customer Success Manager role. Garratt’s career history includes roles in healthcare services, pharmacy management and franchising, and specialist medical device training.
Prior to joining Intellipharm, Garratt was Territory Manager for Roche’s Diabetes Care Division for seven years and was most recently responsible for supporting and training Endocrinologists, Credentialled Diabetes Educators (CDEs). She also played a key role in hospital-based client management. Garratt previously worked for Symbion Terry White Chemmart for seven years in State and Regional Business Manager roles, and spent almost six years as Territory Manager for Wyeth Consumer Healthcare.
Head of Intellipharm, Kosta Conomos, said: “We are thrilled to welcome Cass Garratt to the Intellipharm team. As a commercially-focused leader in sales, product training and client management, Cass will play a critical part in supporting our community of pharmacy retailers to effectively use Intellipharm’s data and insights to uncover real growth opportunities and improve customer engagement and loyalty.”
ABOUT INTELLIPHARM
Intellipharm is a leading business intelligence, data and loyalty supplier for the pharmacy industry – trusted by more than 4,500 pharmacies in Australia and New Zealand. Intellipharm provides easy access to meaningful data that brings to light what their customers want and need, and provides easy-to-use, intuitive tools to activate against these insights.
Press enquiries: discover@intellipharm.com.au
